Interfolio Case Setup: Candidate Instructions
The following steps address how to submit your case for review when it is ready, and then return to see the recommendation letters and the progress of the case in the review process. Much of the text in this section is adopted from the Interfolio help guides at http://product-help.interfolio.com/.
Submit Your Case Packet for Review
To submit, open your case packet and click the Submit button next to each section that is ready (each section must be submitted individually)
On the confirmation screen, click Yes when you are ready to submit the section
Submitting any section sends the case to the first step of the case review process, which is usually the step in which the advisory committee can view the case materials
Committee members will receive a notification email letting them know the case is available for review
View Recommendation Letters
As your case proceeds through the case review steps, reviewers at each step provide a recommendation letter that is uploaded to your case by the college dossier admin. By policy, these are to be shared with you shortly after they are uploaded.
Recommendation letters may be emailed to you or shared with you through Interfolio, depending on your college's procedures. If a recommendation letter, or any other committee file, is shared with you through Interfolio, you will get an email notification with a link to view the file on Interfolio.
Meanwhile, all shared committee files will remain available through the Shared Committee Files tab at the top of the case overview page.
When viewing a committee file, you are given options to save them to your Interfolio Dossier account or download them to your computer.
Case Availablility Post-Submission
After you submit a case, you can always return to Interfolio to see which step of the review process it is on. You will continue to be able to view your packet and any committee files that are shared with you as well.
When a case is closed you will still be able to view it in the list of Your Packets.
Downloading Content Post-Submission
Although downloading files directly from an Interfolio case is not currently possible for candidates, all files that you upload are saved to your Interfolio Dossier account and are downloadable from there. To switch to your Interfolio Dossier account, click on your name at the top right of the screen and choose Interfolio Dossier under the Switch Accounts heading.
All of the files you have uploaded will appear in the Materials link. They can also be organized into Collections.
Additional Help Resources
If you have additional questions or need further assistance, you may look to one or more of the following resources:
- Your college dossier administrator, or CDA (See
https://www.usu.edu/provost/promotion-and-tenure for a list of admins for each college) - Interfolio’s Online Help Center at http://product-help.interfolio.com/
- Interfolio Support Lines:
- Phone: (877) 997-8807. Hours: Mon-Fri, 9AM-6PM (EST)
- E-Mail: help@interfolio.com