Proctorio

Proctorio is used for remote testing in online courses. Benefits include:

  • Students access virtual proctoring remotely in Canvas (no need to go to testing center)
  • Audio/Video algorithms detect open book/notes/browser activity, other people in the room, and unusual behaviors (e.g. looking off screen repeatedly)
  • Instructors control the level of security
  • Suspicious behavior is automatically reported in Canvas

If you need any additional information take a look at Proctorio Support .

On This Page

Enable Proctorio

1

Open your Canvas course in Google Chrome

 
2

Select Settings from the navigation, then choose Navigation

Course settings and navigation highlighted

 
3

Drag Secure Exam Proctor from the list of available options to the navigation list

 
4

Click Save at the bottom of the page

Add Proctorio Chrome Extension

In order to use Proctorio in Chrome, you will need to add the Google Chrome Proctorio extension .

1

Click the Add to Chrome button

Proctorio add to chrome button

 
2

Click Add Extension

Proctorio add extension

 
3

Navigate to the extension by clicking on the Secure Exam Proctor icon

Turn on sync for Proctorio

Import the Proctorio Practice Quiz

Import the Proctorio practice quiz to help with the set-up for Proctorio and ensure it is working properly before students begin the quiz or exam.

1

Click Import from Commons from your course homepage

Arrow pointing at the Import Common button.

 
2

Enter "Proctorio Practice Quiz" in the search bar

Arrow pointing at search bar with "Proctorio Practice Quiz" entered.

 
3

Select the quiz that has been created by Neal Legler

Arrow pointing at card with Proctorio Practice Quiz (Remotely Proctored) with Neal Legler highlighted.

 
4

Click Import/Download 

Arrow pointing at Import/Download button.

 
5

Select the necessary course(s) and click Import into Course

Arrow pointing at Import into Course button with "USU Course" checkbox highlighted.

 
6

Go to the Quizzes page in your course and click on the Practice Quiz

Clicking on the title of the quiz will initiate the Proctorio set-up process. You can edit the quiz to have the Proctorio settings match the Proctorio settings you plan to use for your quizzes or exams. (You have to be using either Google Chrome or Microsoft Edge with the Proctorio extension installed. If you are using a different browser or the extension isn't enabled you will get a warning message in the quiz instructions box.)

Arrow pointing at Practice Quiz (Remotely Proctored) item in list.

Students and Proctorio

Students must also all the Proctorio extension to take the quiz. There is a link included with the Practice Quiz that will walk them through that process.

Access Code?

There may be times where you receive a message from a student stating that they cannot access their quiz because they need an access code. Do NOT provide students with the access code! Proctorio will automatically fill in this field if the extension is working correctly. The best solution to this is to (1) make sure they are either using Google Chrome or Microsoft Edge. (2) Have them clear their cache and cookies. (3) If they have done that and it is still not working for them, have them uninstall, then re-install the Proctorio extension. They may also need to disable other extensions (i.e. ad blockers) or take the exam in an incognito window.

For additional directions and troubleshooting tips for Proctorio, direct your students to https://www.usu.edu/testing/students/proctoring.

Activating Proctorio in a Canvas Quiz

1

Open your quiz settings by clicking the Edit button

 
2

Check the box for Enable Proctorio Secure Exam Proctor

 
3

Set a quiz Time Limit

 
4

In the tabs across the top, click Proctorio Settings and choose your desired exam settings

Viewing the Proctorio Grade Book

For each quiz that is remotely proctored, a Proctorio Gradebook can be found in the right-hand, “Related Items” pane under “View Proctorio Gradebook.” This contains the video, audio, and other monitored information for each test taker.

An extensive tutorial video on using the Proctorio Gradebook can be found on the Display Options tab under Gradebook Tour.

Proctorio Minimum Device Requirements

Proctorio offers a flexible service, which may include recording of video, audio, and screen activity or none of the above. The system requirements are dependent on the exam settings. Test takers are encouraged to use a practice exam to test their systems prior to taking an exam. Virtual machines and proxy connections will not work. Basic requirements include:

  • Chrome Browser
  • Chrome Proctorio Extension
  • Web Camera
  • Microphone
Note: In most cases, Proctorio's modest requirements can accommodate devices as old as 10 yrs. and it should be noted that the Operating System version requirements do not coincide with the devices' age. For security & functionality, it is generally recommended that test-takers update their systems to the most recent OS possible.
Windows Mac Linux Chrome OS  
Operating Systems Windows 7+ macOS 10.11+ Ubuntu 18.04+ Chrome 58+
Processor Intel Pentium or better Intel Intel Pentium or better Intel Pentium or Arm
Free Disk Space 250 MB 250 MB 250 MB 250 MB
Free RAM 2 GB1 2 GB1 2 GB1 2 GB1
Upload Speed 0.092 - 0.244 Mbps2 0.092 - 0.244 Mbps2 0.092 - 0.244 Mbps2 0.092 - 0.244 Mbps2
Microphone Any Microphone, either internal or external3 for all systems
Webcam 320x240 VGA resolution (minimum) internal or external3 or all systems

1. Free RAM is the minimum amount of memory that is not in use by other applications

2. Depending on the exam settings, secure browser has no upload speed requirement

3. Only required for proctoring, secure browser functionality does not require audio/visual recording

Proctorio Support

For help or troubleshooting steps, you can contact Proctorio Support directly for any assistance.