KalturaCapture Screen Recording on Mac OS Catalina 10.15

If you are using the most recent version of the Mac OS, there are some security settings that might prevent you from being able to record your screen. You should set this up before you begin recording. (If you get an error "Failed to Record" you will need to make this adjustment.)

1

Open your Mac system preferences

system preferences app icon

 
2

Click on Security & Privacy

security and privacy

 
3

Navigate to the Privacy tab

privacy tab highlighted

 
4

Scroll down to the Screen Recording section

Then, check the box next to KalturaCapture to allow it to record the contents of your screen, even while using other apps

Mac security and privacy settings with the privacy tab open