FAQ
General Questions
How do I make an appointment?
Learn how to schedule an appointment in our WC Online instructions.
Who can visit the Writing Center?
Any USU student is welcome to visit the Writing Center, free of charge, for any piece of writing—academic or personal.
How will my teacher know I’ve been to the Writing Center?
After each appointment, your tutor will email you a session report, detailing what you discussed. You will need to submit a screenshot of your appointment notes to your instructor (typically in Canvas).
What should I bring and what kinds of questions should I ask in the session?
If you have a draft of your paper, we encourage you to attach it to your appointment questionnaire. Your tutor will review it in preparation for you appointment. If you haven’t written anything yet, that’s OK! During the appointment, we can address whatever concerns you have about your paper. Keep in mind that we are not here to edit your paper—we are here to help you navigate the writing process.
What if none of the Writing Center’s hours are convenient for me?
Consider using our online tutoring services if none of the in-person appointments fit your schedule. Our tutors add new appointments throughout the week, so make sure you check back for new openings often. Learn more about your appointment options and our hours and locations. If you need any other scheduling help, please contact us at writingcenter@usu.edu.
How do I cancel an appointment?
You can cancel an appointment by emailing the writing center at writingcenter@usu.edu or by logging back in to WC Online, opening your appointment, and clicking "cancel this appointment." You can log in here. View more details in our WC Online guide.
Who are the tutors?
Our tutors are USU students. If you would like more information, review our tutor information page.
How do I change my WC Online email or password?
Log in to WC Online. Open the drop-down menu under your name. Select Update Profile & Email Options. You can update your name, email, password, and email preferences. If you have previously used an Aggiemail address for your WC Online account, you will need to change it.
In-person Questions
What are the Writing Center’s hours of operation?
Our hours vary by location. See our Hours & Locations page for more information.
How do I contact the Writing Center?
You can email us at writingcenter@usu.edu.
What should I do when I arrive?
Take a seat in the waiting area. Your tutor will find you when it is time to begin your appointment. If you need help before then, ring the bell in the reception area.
Online Questions
How do I find my videoconference appointment?
Log in to WC Online and open your appointment. Click on the red "Start or Join Online Consultation" button. If you need help, contact your tutor. You can find their email address in your confirmation and reminder emails. We have detailed instructions in our WC Online guide.
Where can I find my tutor's written feedback?
Log in to WC Online and open your appointment. (You may need to click through the previous weeks on the calendar. Your appointments will be yellow.) Open your appointment and scroll to the bottom. Your tutor's feedback will be included as an attached file at the bottom. Want more help? View our WC Online guide. If you cannot find your tutor's feedback, please contact your tutor or the writing center.
What are the Online Writing Center hours of operation?
Our online tutors have appointments available every day of the week, from 7:00am until 11:00pm (MT). Our appointment options change daily, though. You are allowed only two appointments per day. Please note that you may only schedule ONLINE appointments up to seven days in advance.