Aquatics Policies and FAQs

Learn more about policies and frequently asked questions related to the aquatics program with Campus Recreation. 

Swim Lesson Policy

Swim Lessons Make-Up Policy

• Make-up lessons will only be provided if USU Campus Recreation Staff must cancel the class, the make-up day will then be announced to participants/guardians by the Swim Lesson Manager.
• Make-up lessons will not be provided if classes are missed by the participant.

Unexpected Events During Swim Lessons

• Swim classes may have to be transferred to the Large Pool (80 degrees) due to unforeseen events or events out of our control. Safety for your children is our priority and precautions are taken to ensure that lessons are safe and effective.
• Swim classes may also have to be transferred to a classroom due to weather conditions. In the classroom the swim instructor will be able to continue the lesson and focus on our water safety topics including, but not limited to: discussions, videos, and activities outside of the water.

Requests for Transfer or Refunds are Subject to the Following Guidelines:

• 3 or more business days prior to the course start date:
  • Transfer to another class or program upon availability
  • Withdraw and receive refund, less processing fee of $10.00
• 2 or less business days prior to the course start date:
  • Withdraw and transfer to another class or program upon availability
  • If the space can be filled from a waitlist, you may be allowed a refund, less the processing fee of $10.00

Requests to withdraw from a course with less than 1-day notice may not receive a refund.

• If the class or program has already started:
  • If the participant has attended one or two classes and your concerns cannot be resolved, a refund may be given on the discretion of the Coordinator of Aquatics & Safety, but not guaranteed.
  • Refunds are not available once a class has met three times, or if a participant fails to attend a program.

Course Participant Requirements

USU Campus Recreation reserves the right to combine classes if there is insufficient enrollment, or cancel classes if combining levels is not an option. In the event of a cancelled class, a full refund may be given.

Health & Wellness Precautions

• If your child has experienced any of the following:
  • a fever or vomited within the last 24 hours
  • diarrhea or intestinal flu within the past 2 weeks
  • green/yellow discharge from the nose
  • pink-eye, ringworm, or other contagious illnesses

Please keep them out of swim lessons and the pools. Transfers or refunds may be given based on the discretion of the Coordinator of Aquatics & Safety.

In order to prevent the spread of infectious diseases, please ensure that your child takes a shower with soap and washes all parts of their body, including their rear, prior to and after entering the water.